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Last Updated: 10/10/17
Our goal is to collect and use information to deliver effective and personalized services, which take your interests and preferences into account, as well as for our legitimate business needs and interests.
There are two main types of information we collect about users of our online services that include (but are not limited to) the following:
The methods we use to collect information about you are as follows:
We (and our service providers) use information to:
Information sharing within NBCUniversal and among NBCUniversal affiliates.
Most of our online services are intended for users of all ages. This section outlines NBCUniversal's information practices in the United States with respect to personal information (as defined by the Children’s Online Privacy Act ("COPPA")) collected on online services directed to children under the age of 13, such as Sprout and Universal Kids, or from children who we have actual knowledge are under the age of 13 (“child” or "children"). For more information about COPPA see here.
If we knowingly collect personal information on a child-directed service or from a user we have actual knowledge is a child, we will retain that information only so long as reasonably necessary to 1) fulfill the request or allow the child to participate in the activity, 2) ensure the security of our users and our online services, and/or 3) as required by law. If we learn we have collected personal information from a child in a manner inconsistent with COPPA's requirements, we will either delete that personal information or seek parental consent. Collection and Use of Personal Information from Children
Collection and Use of Personal Information from Children
If an online service seeks to collect personal information from a child that is not subject to an exception under COPPA, we will first ask for a parent or guardian’s consent to that collection as required by law.
Our online services directed to children may collect the following information from children for the purposes described:
Disclosure of Personal Information from Children
We may share or disclose personal information collected from children in the following circumstances:
In addition, personal information collected from a child may be shared or publicly posted if we first obtain parental consent.
Parents or guardians may contact firstname.lastname@example.org to review personal information provided by his or her child, have such information deleted, and/or refuse to allow further collection or use of such information. You may send mail inquiries to: Chief Privacy
To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
Minors Under 18
Minors under 18 years old may request the removal of any information that they posted to NBCUniversal sites by contacting email@example.com. Upon such request, NBCUniversal will anonymize, or remove from public view, any content posted by a minor to one of its websites, unless required by law to retain such content or information.
We maintain procedural, technical, and physical safeguards for our online services to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide via our online services. We also ask the service providers that help us deliver our online services to do the same. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop, or improve our online services. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of information to us is made at your own risk. If you believe that your interaction with us is no longer secure, please notify us using the contact details below.
Usernames & Passwords
It is important that you protect and maintain the security of any account you create and that you notify us immediately of any unauthorized use of any NBCUniversal account. Do not disclose your password to anyone else.
Communication Preferences and Opt-outs
If you have subscribed to one or more of our email newsletters or are receiving them from us and you don’t want them anymore, you can unsubscribe. Select the “unsubscribe” link at the bottom of any message, by other means provided to unsubscribe, or using the contact details below, to unsubscribe from marketing and promotional emails and associated marketing delivered to you on third party services based on your subscription data. However, you cannot unsubscribe from some service related messages.
For additional information about your choices in relation to Mobile Apps including information on how to opt out of targeted advertising and video measurement see the Mobile Apps section.
Advertising/Cookies and Similar Technologies
For more information about your choices for cookies and similar technology ("Cookies and Tracking Technology"), including where such technology is used to provide targeted or other advertising on our online services, please see our Cookies and Tracking Technologies policy.
Access and Correction
In addition to the functionality provided to you via our online services (such as using "account settings" for registered users), where legally required we provide online visitors with access to their information and the ability to review, update and correct it. Some access requests may be subject to a small fee. To help preserve your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, and possibly photo ID before granting access to your information. Please contact firstname.lastname@example.org for more information about exercising these rights.
Data Retention and Deletion
We will retain your data for as long as you use our online services and for a reasonable time thereafter. If you’d like to delete, modify or update the data that you provided via our online services please use the settings on our online services or contact us at email@example.com and we will respond within a reasonable time. Please note that some or all of this data may be required in order for our online services to function properly, and we may be required, by law, to retain certain information.
Opt-out of Video Measurement by Nielsen
To opt out of video measurement services by Nielsen TV Ratings specifically please click here.
NBCUniversal is based in the United States and may from time to time transfer your information to other countries and make it accessible to any of our affiliates and third party service providers internationally. Where the transfer of information is to a country that does not provide an adequate level of information protection, NBCUniversal has taken steps to ensure that your information receives an appropriate level of protection.
If you are located outside of the United States, please be aware that information we collect may be transferred to, and processed, stored and used in the United States. Under United States law, your information may be subject to access requests from governments, courts, or law enforcement in the United States.
By using our online services and providing your information to us, you understand and agree that your information may be sent to other countries including those which do not provide an equivalent level of information protection as the European Economic Area (EEA).
For more information about our information collection and use practices with respect to online services that are mobile applications ("Mobile Apps") see the Mobile Apps policy.
When you apply to work at NBCUniversal your information will be collected and used in accordance with the Candidate Privacy Statement.
Residents of the State of California may request a list of all third parties to which our online service has disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at Chief Privacy Officer, NBCUniversal Legal Department, 30 Rockefeller Plaza, New York, NY 10112, US. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Do Not Track
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how NBCUniversal responds to “Do Not Track” browser settings. NBCUniversal does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
For enquiries from outside of the US please contact us at firstname.lastname@example.org or Chief Privacy Officer, Legal Department, Central Saint Giles, St Giles High Street, London, WC2H 8NU, UK.
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